Review policy

Where our reviews come from

Reviews shown on this site come from two places:

  • Reviews left on our Etsy shop, republished with the reviewer's original wording and marked as coming from Etsy.
  • Reviews submitted directly on this site.

Etsy reviews can only be left by people who bought the product, which is why they carry a verified-buyer mark.

No incentives

We do not offer discounts, free products, entries into draws or anything else in exchange for a review.

We don't hide negative reviews

We do not remove or hide negative reviews. Reviews are only ever withheld if they are spam, abusive, off-topic, or contain someone's personal information.

No edits, no fake reviews

We do not edit the wording of a review. Seller responses are clearly labelled as coming from us.

Nobody connected to Spiffy Brand writes reviews presented as customer reviews.

Report a review

If a review looks wrong, email us at spiffylaces@gmail.com.