Shipping
Processing time. Orders are made and shipped within 3-7 business days.
Transit time. Once shipped, delivery usually takes 3-5 business days inside the United States. Most orders arrive 6-12 days after you order.
If we cannot ship in time. If we cannot ship your order within 7 business days, we will email you, give you a revised date, and offer you the choice of waiting or taking a full refund.
Shipping rates. Calculated at checkout and shown before you pay. Free shipping on United States orders over $50.
Where we ship. We ship within the United States and internationally. Free shipping applies to United States orders only. International orders pay postage, calculated at checkout.
Customs and duties. International customers are responsible for any customs duties, taxes or import fees charged by their own country. These are not included in what you pay us.
Tracking. You get a tracking number by email as soon as your order ships.
Wrong or incomplete address. We ship to the address you give at checkout. If it is wrong and the parcel comes back to us, we will re-send it once you cover postage again.
Lost or stolen packages. If tracking shows delivered and you have not received it, email us within 14 days of the delivery date. We will replace the order once per customer.
Delays outside our control. We are not responsible for carrier delays, weather, or customs processing.
Questions. spiffylaces@gmail.com